Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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M-F1974
Level 7

How do I add a non certified channel I downloaded the channel but it’s not working? Please help.

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I need assistance in downloading a non certified channel I am unable to figure out why it is an offered site with roku advertised on the site I followed the prompted and it didn’t open the channel. What do I do???

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remaker
Level 11

Re: How do I add a non certified channel I downloaded the channel but it’s not working? Please help.

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See: https://support.roku.com/article/208756738

How do I add a non-certified channel?

To download and install a non-certified channel:

  1. Go to my.roku.com on your computer or smartphone.
  2. If prompted, sign in to your Roku account.
  3. Under Manage account select Add channel with a code.
  4. Enter the channel access code received from the channel provider and select Add Channel.
  5. Acknowledge the warning message that appears

The channel will not immediately appear in the list of channels on your Roku streaming player or Roku TV™. Your Roku device checks every 24 to 36 hours for any new channels you have added from the website and automatically installs them. If you would like to download the channel immediately, go to your Roku device and select Settings > System > System update > Check now.

Once downloaded, new channels are added to the list of channels under Home on the main screen of your Roku device. Scroll down and you will see your new channel at the bottom the list. If you want to move it, learn how to move channels on your Roku streaming device.

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1 REPLY 1\
remaker
Level 11

Re: How do I add a non certified channel I downloaded the channel but it’s not working? Please help.

Jump to solution

See: https://support.roku.com/article/208756738

How do I add a non-certified channel?

To download and install a non-certified channel:

  1. Go to my.roku.com on your computer or smartphone.
  2. If prompted, sign in to your Roku account.
  3. Under Manage account select Add channel with a code.
  4. Enter the channel access code received from the channel provider and select Add Channel.
  5. Acknowledge the warning message that appears

The channel will not immediately appear in the list of channels on your Roku streaming player or Roku TV™. Your Roku device checks every 24 to 36 hours for any new channels you have added from the website and automatically installs them. If you would like to download the channel immediately, go to your Roku device and select Settings > System > System update > Check now.

Once downloaded, new channels are added to the list of channels under Home on the main screen of your Roku device. Scroll down and you will see your new channel at the bottom the list. If you want to move it, learn how to move channels on your Roku streaming device.

View solution in original post