Channel Issues & Questions

[KawasakiMark]

I can't find STAN on my ROKU menu.

Can someone please advise if there is a code for STAN as it as it is one of the main subscription channels in Australia?

Cheers Mark

[boogernose]

Are you indeed physically in Australia?

It may not be supported elsewhere.

[KawasakiMark]

Hi, Yes we are from Brisbane Australia and have a Stan subscription which works on our Smart TV.  However on an older TV that has the Roku box we can get Netflix etc. but can’t find STAN on the list of available channels.  Hoping someone can help.

[boogernose]

Looks like an interesting Channel. We dont have it here in the states.

There is something there called Telstra thats based on Roku but ............................

Its a Premium(paid for) Channel so.,

You should contact Stan support directly.

[KawasakiMark]

Thanks Boogernose😂.

I couldn’t find somewhere on the Roku site to ask them!

cheers Mark.

[RokuTannerD · Accepted solution]

@KawasakiMark  Thanks for the note! If you aren't seeing a channel available in your location, it's likely that the channel provider hasn't made their channel/service available on the Roku platform in your area yet. You'll want to contact the service provider directly to inquire further and share your interest in seeing them on Roku in your location. 

Thanks,

Tanner

[KawasakiMark]

Thanks for you advice Tanner,  I will try STAN today and hopefully they can help me.

Regards Mark.

[KawasakiMark · Accepted solution]

Hi Guys,  STAN have advised that they currently do not support the ROKU Premiere + box but will get their software developers to look at including it.

I guess I won't hold my breath waiting.

Thanks for your help.

Cheers Mark.

[GManProXtreme]

Hi Everyone,

Please let Stan know we want their product here. Our voices together will help make it happen.

Here are some instructions to help you find the item.

Start on the page: https://help.stan.com.au/hc/en-us/requests/new

Select "Feedback for Stan" then you can select "I would like my device to be supported". This opens up the contact form.

Thank you in advance,

Gavin