Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Level 7

How do I access my wireless cable service from Roku??

I have a Bell Fibe TV service that I can access from an Amazon Firestick.  How do I access from a Roku Premiere stick?

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Level 21

Re: How do I access my wireless cable service from Roku??

The latest version of the Roku Premiere (it's not the model they call the Stick) uses the 2.4 GHz WiFi band only. It does not support the 5 GHz band. But I'm not aware of any WiFi access point/router that doesn't support 2.4 GHz. So you should have no problem connecting it to your existing WiFi system. Simply go into the network settings and have it search for your access point.

Roku Stick (3600), Ultra (4640), Ultra (4670), Premiere (3920), Insignia 720p Roku TV, Sharp 4K Roku TV, Nvidia Shield, Windows 10 Pro x64 running Serviio and Plex on a wired Gigabit network.
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