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Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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NathanM
Level 7

How can I access FYC Prime Video?

I recently bought Roku TV and I want to install Prime Video but I only have FYC PRIME VIDEO, anyone know how can I get the code to log in?

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6 REPLIES 6\
makaiguy
Community Streaming Expert

Re: How can I access FYC Prime Video?

I'm a bit confused.  Your title talks about accessing FYC Prime Video, but in your text you want to install regular Prime Video.

I never heard of FYC Prime Video so I did a web search and found this: https://www.amazon.com/Deluxe-Entertainement-Consider-Amazon/dp/B08D6W7V12

This sounds like this is an app Amazon has released for Android devices running the Amazon Appstore app.  There is no mention of availability on Roku.

As for regular prime Video, there is a Roku channel app for this you can install from the Streaming channels option on your Roku TV home page.  This requires a paid subscription. This can be obtained as part of an Amazon Prime subscription, or I think I've read you can subscribe to Prime Video only.  When the app is installed and loaded click on the "gear" icon in the upper right and Sign In into your Prime account.

Roku Community Streaming Expert
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Poltrd
Level 7

Re: How can I access FYC Prime Video?

Hi. I live in turkey. I have a roku premiere device. I can't use channels like hulu siling prime video hbo max disney channel. I want you to help please.

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RokuMary-F
Roku Employee
Roku Employee

Re: How can I access FYC Prime Video?

Hi @Poltrd,

Thanks for posting in the Roku Community!

We currently do not have a dedicated Roku presence in Turkey at this time, so it is very likely the channel is not currently available on the Roku platform.

Channel availability/access on Roku devices will vary from region to region. A Roku device will work in any location, however, channels may not be available on your device in that location, based on each channel provider's discretion. For more information, you'd want to contact any specific channel/service provider to inquire further about whether they offer their channel/service on the Roku platform in your region.

Please let us know if there's anything else we can help you with.
 

Best regards,
Mary

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Poltrd
Level 7

Re: How can I access FYC Prime Video?

amazon prime and disney channel are now operating in my country. Although I have a subscription, I cannot use it because it is not in the app store.

RokuMary-F
Roku Employee
Roku Employee

Re: How can I access FYC Prime Video?

Hi @Poltrd,

Thanks for the response.

We recommend reaching out to any specific channel/service provider to inquire further about whether they offer their channel/service on the Roku platform. Many channels on Roku are developed and maintained by the channel provider themselves. 

Please keep us posted if you need further assistance or clarification.


Best regards,
Mary

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HopeTr
Level 7

Re: How can I access FYC Prime Video?

Hi @Poltrd,

I have same issue as yours. Did you find anything about that? 

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