Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Level 7

Hotstar app does not install on my Roku stick

Please let me know if you will allow Hotstar access, else will have to switch to the Amazon Firestick

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Level 16

Re: Hotstar app does not install on my Roku stick


@dd3 wrote:

Please let me know if you will allow Hotstar access, else will have to switch to the Amazon Firestick


Some channels rely on the enhanced capabilities of later Roku models and can't be installed on older models that can't run them.  I can't find anything definitive about Hotstar in this regard.  What model do you have, name and number?  Find out via Settings > System > About.

  • Roku Streaming Stick +, 3810X, Ser YH0059427035, wifi LivRm - Samsung UN55ES6100
  • Roku Streaming Stick, 3600X, Ser 5S56D8240827, wifi BedRm - JVC EM37T
  • Roku 3, 4200X, Ser 4124C7087583, wifi GstRm - Sanyo DP26640
  • Roku 2 XD, 3050X (collecting dust in a drawer)
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