Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Level 7

Home screen on YouTube app not showing any videos

Have Premiere+ and last night regular YouTube app is not displaying any videos on the home screen. Everything else looks normal, but no video choices. Have removed and reinstalled app several times and logged back in, rebooted Roku, checked for updates and no change.

38 Replies
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Level 7

Re: Home screen on YouTube app not showing any videos

The same for me too. The other pages works but not the home screen 

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Level 8

Re: Home screen on YouTube app not showing any videos

I'm having the same problem on both of my Roku boxes. 

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Level 7

Re: Home screen on YouTube app not showing any videos

Same here...I even had to reinstall the YouTube app because it kept crashing after I discovered this issue.  After I reinstalled the app, the home screen now does not work. All other tabs work.

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Re: Home screen on YouTube app not showing any videos

Having the same issue on both of my Roku devices 

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Level 7

YouTube isn't loading

YouTube hasn't been loading. As soon as I click on the app it shows a gray hourglass loading icon then immediately goes back to the homescreen. I've tries uninstalling then reinstalling the app, connecting to a different network, updating youtube, nothing seems to work and I really dont want to have to reset my entire tv for just one app. Please help. 

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Level 7

Re: Home screen on YouTube app not showing any videos

Same here, but just with my husband's account; home page vids show up fine on mine. Started happening yesterday. Resetting the app didn't work, either. 

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Level 7

Re: Home screen on YouTube app not showing any videos

I have the same problem. Have a Roku Ultra 4660R (2017) and YouTube was working fine yesterday, but today no videos will load on the home screen. If you go to the other tabs, like Music, Gaming, Subscriptions, etc. they work fine. But the home screen is blank. Tried Uninstalling and reinstalling the YouTube app but it didn't work.

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Level 16

Re: YouTube isn't loading

When you tried removing and reinstalling the channel, did you follow this procedure?

1. Remove the channel.

2. Restart your Roku. DON'T SKIP THIS STEP, as it assures all vestiges of the channel are removed from the Roku.

3. Re-install the channel.
  • Roku Streaming Stick +, 3810X, Ser YH0059427035, wifi LivRm - Samsung UN55ES6100
  • Roku Streaming Stick, 3600X, Ser 5S56D8240827, wifi BedRm - JVC EM37T
  • Roku 3, 4200X, Ser 4124C7087583, wifi GstRm - Sanyo DP26640
  • Roku 2 XD, 3050X (collecting dust in a drawer)
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Level 8

Re: YouTube isn't loading

Same problem for 3 days on Roku Ultra and LG 65B8

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