Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Level 7

Home Together Free Trials Won't Play Anything

I signed up for 4 free trials through the Roku home together offers. None of them work. Every time I press play on a title, it says loading but then doesn't load and just reloads the current page. Its doing it for Epix, Fandago, Acorn and one of the workout channels 

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Roku Employee
Roku Employee

Re: Home Together Free Trials Won't Play Anything


Thanks for the inquiry.

Are you able to stream content on other channels?

Try removing the channels from the Roku home screen by navigating to the channel tile, pressing the * key on your remote and choosing 'Remove channel'. Then restart your device from Settings>System>System restart. Once your player starts up again, add the channels back once more. Does this clear up the issue you are seeing?


Danny R.
Roku Forum Moderator
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