Whenever I hit the “home” button, instead of going to the usual dashboard of apps, a screen-wide ad pops up about some Roku promotion (that already ended in November apparently). I can’t get out of the ad and get back to my Home Screen. Currently I can only use Roku by hitting the Netflix or Prime buttons on the remote but I currently cannot access any apps. I have restarted, redownloaded, and reconnected everything. How can I get rid of this?
I'm having the same problem, but with a 4k stick ad! Did you get yours resolved?
Same problem here. I get an ad for free AMC on roku channel. Only way out is to select Hulu on remote. Can not access any thing else.
Thanks for the post.
Can you please provide more information about the issue you are experiencing? How are you coming across this ad? Can you provide a screenshot of the issue you are seeing?
With more detailed information, we will be able to assist you further.
Thanks,
Danny