Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
cancel
Showing results for 
Search instead for 
Did you mean: 
Gabby2005
Level 7

Hogans Heroes channel disappears from Roku Home Screen:

Hogans Heroes channel has been deactivated from my Roku home screen & cant get it to reload -almost like it’s been removed as a channel option but that’s not the pop up you get when try to reload the channel -how can this be fixed?

0 Kudos
1 Reply
atc98092
Level 15

Re: Hogans Heroes channel disappears from Roku Home Screen:


@Gabby2005 wrote:

Hogans Heroes channel has been deactivated from my Roku home screen & cant get it to reload -almost like it’s been removed as a channel option but that’s not the pop up you get when try to reload the channel -how can this be fixed?


When channels are removed like that, it's usually for one of two reasons. Either the channel developer withdrew the channel, and requested Roku to remove existing installations, or Roku removed it because it was not complying with the terms required for availability. This most often happens when a channel is streaming media without permission, normally referred to as piracy. Once removed, there's no way to "fix" it. Roku has to be very careful that they don't offer media illegally. 

Dan
Roku Stick (3600), Ultra (4640), Premiere (3920), Insignia 720p Roku TV, Sharp 4K Roku TV, Nvidia Shield, Windows 10 Pro x64 running Serviio and Plex on a wired Gigabit network.
0 Kudos