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Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Level 7

Hells Kitchen Episode Loading on The Roku Channel

There is something funky about Hells Kitchen, season 15, episode 14 on Roku channel. I can play all episodes but that one, it gets stuck on loading, randomly pauses, etc. Is there something you folks can do on your end to refresh that episode?

[post moved to appropriate board]

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Roku Employee
Roku Employee

Re: Hells Kitchen Episode Loading on The Roku Channel

@hutchy 

Thanks for the inquiry.

Can you please let me know what model device are you using to watch the content? Can you also provide me with the OS version that you are currently running on your device? This can be found from the Home screen in Settings > System > About. 

We will pass along the information to the appropriate team.


Thanks,
Danny 

Danny R.
Roku Forum Moderator
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