Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
Can you please provide more information about the issue you are experiencing? What channel are you trying to load this content from? Does this happen on all movies/shows or just specific titles? In addition, can you please specify the exact steps you are taking to reproduce this issue so we can investigate further?
With more information, we will be able to assist you further.