Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Level 7

Have to re-install Netflix daily

I have to reinstall Netflix daily. When I select a show it loads to 7% and then Freezes. The only way to fix the issue is to uninstall the program and reinstall. Once installed I have to log back in and then I can watch a show. If I exit for the night then go back in at a later time I have to repeat the process again! I have searched and not found any answer or reason as to why I have to repeat this process every time I want to use Netflix on my Roku device.
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Level 11

Re: Have to re-install Netflix daily

I have some guesses what it might be but need more details from you.

What model of Roku or Roku TV do you have?

What version of Roku OS is installed?

Does the problem continue after a factory reset of the Roku (and if it has a SD card, removed the card)?

 

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Level 7

Netflix doesn't ask for pin, freezes

I'm having the same issue, but only my Premiere+. My Express doesn't have that issue. However, for me, reinstalling the channel doesn't always work.

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