Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Kenhyzer
Level 7

Have to log into Roku and apps each time

Every time I turn on my Roku now I have to login to Roku and all the apps. My account, login information, or something is going on that doesn’t save it.

I’ve had it for a year or so and I’ve never had to do this. would just turn it on amd everything would be saved. 

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2 REPLIES 2\
AvsGunnar
Community Streaming Expert

Re: Have to log into Roku and apps each time

Unfortunately, I don't think there has been a successful fix for this issue.  I believe it is a flash memory failure.  A factory reset may be your only hope, or even perhaps an extended unplugging of device.  You may get lucky.

Others may be able to provide you some guidance if I am wrong, but I think it is going to be a device failure requiring replacement if the above steps don't work.  Sorry.

Roku Community Streaming Expert
Just another Roku user... I am not a Roku employee.
Insignia RokuTV, Ultra 4660x, Premiere+ 3921, Express 4k+ 3941
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Kenhyzer
Level 7

Re: Have to log into Roku and apps each time

Darn, ok. Thanks for the help! 

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