Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Level 10

Hard time starting Netflix

I have a really difficult time starting Netflix on my Roku Streaming Stick +. I get a blank screen. I have to press the home button to get back and try again. I have to do this about 5 times before I get in. I’ve uninstalled and reinstalled without any difference. 

this doesn’t happen on my Fire stick, only on my Roku Streaming Stick +, and my TCL Roku tv. 

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2 Replies
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Level 16

Re: Hard time starting Netflix

When you reinstalled, did you restart the Roku before reinstalling Netflix? This is an important step to be sure the uninstalled channel is completely cleared out of memory before reinstalling.
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Level 10

Re: Hard time starting Netflix

Yes. Makes no difference.

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