Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
Hallmark Movies Now not recognizing my subscription
I paid for a yearly subscription for the Hallmark Movies Now Channel. I cancelled it but since it is paid for for a year Roku shows I can watch it through June 2021. Tday I tried watching but now it is telling me I need to start my 7-day trial and that I do not have an existing subscription. I tried deleting the channel and doing a system restart on my Roku TV, then added channel again. Still have same issue.
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Re: Hallmark Movies Now not recognizing my subscription
I did the same thing, I paid for a year and cancelled and now I can't watch it. My subscription is good until mid November, and I am taking another look to see if I want to change my mind but I can't watch it. Were you able to get a solution?
For more information about that channel's account and functionality, you'll want to contact Hallmark Movies Now support directly to inquire further. Many channels on Roku are developed and maintained by the channel provider themselves.