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HMNFan1
Level 7

Hallmark Movies Now Subscription is not updating with new content

For the past two weeks, my Hallmark Movies Now Subscription thru Roku is not updating with new content added on Hallmark Movies Now. 

I have a friend that has Hallmark Movies Now direct subscription and there are movies on Hallmark Movie Now that are not available when I access Hallmark Movies Now on Roku (I have a monthly subscription through Roku).

Why does the Hallmark Movies Now subscription through Roku not match the "real" Hallmark Movies now content?

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3 REPLIES 3\
RokuKariza-D
Roku Employee
Roku Employee

Re: Hallmark Movies Now Subscription is not updating with new content

Hello @HMNFan1

Thanks for the post.

Please be advised that Roku only rents and transmits the channel and is not responsible for the content. Contents are directly chosen by the respective channel and we have no control over the programming or operation of it. We would recommend contacting the channel directly for more information and assistance.

You can contact Hallmark Support here.

All the best,
Kariza

Kariza D.
Roku Forum Moderator
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StreamerUser
Level 20

Re: Hallmark Movies Now Subscription is not updating with new content

@HMNFan1 

The Hallmark Movies Now app updated today 9/7 to version 8.6.58 - check to see if your issue was resolved.

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HMNFan1
Level 7

Re: Hallmark Movies Now Subscription is not updating with new content

It’s still not working.   

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