Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Re: Freezing ads on hulu

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Same issues on roku express but my buddy has 50inch roku tv with no issues.  We have the hulu and hulu TV and other stuff but about to cancel if this dont get fixed! 

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Level 7

Re: Freezing ads on hulu

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Well, maybe hulu does this on purpose, want us upgrade??  it's not fair

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Re: Freezing ads on hulu

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Same issue here on a 2019 Roku Express. So incredibly frustrating! 

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Level 8

Re: Freezing ads on hulu

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Same issues 

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Level 8

Re: Freezing ads on hulu

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My Roku stick on the tv in the other room has no issues with Hulu it’s my Roku express on the living room tv that’s doing this, since we watch more in the living room then in the bedroom we are switching them around. Problem solved until Hulu can solve it.

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Roku Employee
Roku Employee

Re: Hulu malfunctions during ads

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@Tired 

Thanks for the update.

Try removing the channel from the Roku home screen by navigating to the channel tile, pressing the * key on your remote and choosing 'Remove channel'. Then restart your device from Settings>System>System restart. Once your player starts up again, add the channel back once more.

Does this clear up the issue you are seeing? Please keep us posted.

Thanks,
Danny

Danny R.
Roku Forum Moderator
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Level 9

Re: Hulu malfunctions during ads

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It does not. I’ve done that several times since the last time you suggested that I do it.

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Level 8

Re: HULU program not playing after a commercial

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Same issues here. 

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Level 7

Re: HULU program not playing after a commercial

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I am doing the same thing. Hope an update comes soon as it is annoying.

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Level 7

Re: HULU program not playing after a commercial

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saaaaame.  it is becoming very frustrating its been weeks now can we please get a fix??