Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Level 7

Re: HULU program not playing after a commercial

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Hulu is fine on my laptop. I just don't know of the problem is on Hulu's side or Roku.

 

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Re: HULU program not playing after a commercial

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I’ve actually started using my PlayStation4 to watch it because it’s so annoying that I have to forward it to get it to work, and it has happened yet I wasn’t able to use it Long though my son wanted it back to play video games 

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Level 7

Re: HULU program not playing after a commercial

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Same issue for me too

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Level 7

Freezing ads on hulu

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Hi! i’m having problems with my roku. everytime i’m watching a show on hulu and an ad comes on, it just freezes and stays on the same screen of ad once it is over and the show keeps playing in the background but all i see is the ad. i’ve tried restarting my roku and checked for a system update and none of those things seemed to work. this has been going on for weeks now.

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Level 7

Re: Freezing ads on hulu

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Same issue. Reported a few days ago. I have seen others post the same. No resolution of the problem yet.

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Level 7

Re: Freezing ads on hulu

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I am having the same issue with the update last week. I tried a factory reset. That did nothing but wipe passwords. Feeling frustrated.  

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Level 8

Re: Freezing ads

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We are having the same issue. We tried all the trouble-shooting tips.

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Level 7

Re: HULU program not playing after a commercial

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Same thing happening here with a Roku Express+ on Hulu. And it's only on the Roku since I've tested it out on my Firestick on the same TV and it powers through the ads without an issue.

ROKU, PLEASE HELP US!

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Level 7

Re: HULU program not playing after a commercial

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I just hooked up a Roku Express today and am experiencing the same problem with Hulu that everyone is describing.  I tried a couple of the suggestions mentioned with no success.  I tried a couple of other apps that have commercials and didn't have the problem.  Haven't had this issue with my Fire sticks or my older Roku device when using Hulu. .  Debating about boxing up the Roku and returning it.  It is too annoying to use this way as Hulu is one of the main apps I use.

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Level 8

Re: HULU program not playing after a commercial

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Same here on my express. Tried all the usual methods but no luck! I've also noticed commercials starting early (i.e. cutting part of the program short by 5-10 seconds). I have to pause, rewind a sec or two to get the advert to clear.