Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
EVERYONE: I deleted what I posted about an update fixing this issue as it updated yesterday (7/28/20).
Apparently the Roku person or bot who posted issue will be taken care of with next update is NOT correct.
Spoke with rep today who said it is an on-going issue that they are aware of & working on to fix but no fix at this time. You can go thru help section steps & in some cases this will fix it briefly.
I stand by the fact Roku owes us something for the time - at least several weeks & who knows how much longer - we have been unable to view Hulu properly. As you know money talks tho most of us purchased device a long time ago & cannot return it now.
I am open to suggestions on how we as a group can get compensation. We cannot allow corporations to continue to treat us the way they do. Keep in mind it is Not the customer reps - they just work there. Ideas?
Had a Karen moment and complained on both Hulu and Roku's Facebook page and also through messenger. Roku of course has yet to comment. Here is Hulu's reply:
Sorry about that! This is something our teams are aware of and looking into. While we don't have an ETA at the moment, we want to assure you we're investigating this. That said, we appreciate your patience in the interim. If there is anything else we can assist with for now, let us know! — Hulu Social Support