Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Level 7

Re: HGTV Go Failure

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Sure would be nice if this is connection to Discovery+ if somebody could let us know what the heck is going on!

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Level 7

Re: HGTV Go Failure

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This appears specific to the HGTV Go channel. Discovery Go and DIY Go are working.

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Level 7

Re: HGTV Go Failure

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FYI: I found a support link at the Discovery Networks website and just reported this problem there.

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Level 7

Re: HGTV Go Failure

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Same

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Level 7

Re: HGTV Go Failure

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Ditto same problem. I suspect that HGTV (and Food Network, same problem) have changed to only be available as an app, download to device, OR subscribe to one of the streaming channels (hulu, sling etc) that carry it. VERY DISAPPOINTING.

Level 7

Re: HGTV Go Failure

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Level 7

Re: HGTV Go Failure

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I didn't even think about that! 

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Level 7

Re: HGTV Go Failure

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I got a response from Discovery Networks. Their support team knows about the problem and is working on a resolution.

FWIW I'm not on the Discovery Plus conspiracy train, at least not yet. Let's see how they do on the fix.

Level 7

Re: HGTV Go Failure

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Thanks!

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Level 7

Re: HGTV Go Failure

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How many on this thread are guys with upset wives?  Smiley Very Happy  

Thanks for reaching them - i tried my google-fu and I couldn't find any support links for discovery networks to contact them.