Channel Issues & Questions

[John-Mag]

I am unable to start the HGTV Go channel. This is a new problem; we have been watching it for months,, including this morning, but this afternoon it doesn't work. The same problem happens both on a Roku TV and using a Roku Express. I have tried power-cycling all the relevant devices, deleting/readding the channel, and checking for updates.

The channel displays the home page for about 1 second, then crashes back to the home channel list. 

[jambro777]

Same issue here. I've been watching for months. Now (January 12, 2021) within 1-2 seconds HGTV GO bounces right back to ROKU

[nlk11021]

Same here. Tried both Roku TV and Roku Ultra.

[Mattyice1]

I’m also having this same issue. Only opens for about 3 seconds and then returns to the Roku Home Screen. I have the 4K streaming stick-3810RW

[Lborgomainerio]

I am having the same problem. I have made sure system is updated. Removed and reinstalled hgtv go.   Power cycled and power drained the roku.  Still having the same problem.  

[John-Mag]

So we have a reproducible problem. How does this report get to people who can fix it?

[Lborgomainerio]

You would think someone from roku support would see this. 

[Wizz1]

Same problem here!! No issues until this evening! Deleting and re-installing does nothing.

[JimSch]

My cynical side can't help but wonder if this has anything to do with Discovery+ having just been launched.

[tiltv4]

I haven't had problems with the app until today and I'm unable to watch anything. I've tried removing the channel and reloading and it didn't work. Does anyone have any advice? The other apps seem to be working as usual.