Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
glmore
Level 7

HBOmax -- re-subscribe

I tried HBOmax as a trial and then cancelled it. It shows as being installed, but there is no way to re-subscribe. How do I get it done?

0 Kudos
1 REPLY 1\
renojim
Community Streaming Expert

Re: HBOmax -- re-subscribe

Try to remove it (highlight it on the Home Screen and press * on your remote), restart your Roku from Settings->System or Settings->Power if it's a Roku TV (or just unplug the power for a few seconds and plug it back in), then reinstall the channel from Streaming Channels.

You can check their website for ways to subscribe ( https://www.hbo.com/ways-to-get ), but you'll still want to do the remove, restart, reinstall procedure.

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.
0 Kudos