@ratherman wrote:
... Looking for suggestions - or do I throw them all away and get the new Google Chromecast??
That's an option. But as HBO Max works great for me, throw those Roku devices my way!
Seriously, though, you've done a good job of troubleshooting. This is a weird one. They all went out at the same time. And, the HBO Max app works on all my Roku devices. So, something specific there is going on. This may take some serious digging, if you're up to it.
Before we grab the shovels, though, try one other thing. On one of the devices, force an app update. Highlight the app, press the Options button, choose the selection to update the app. If it does any kind of update at all, do it again. And again. And again, until it says there is no app update available. If you are stuck in an update failure (no error message, just every time you check, it tries to actually do an update), then we've located the problem and need to focus there.
If there is no app update, or if there is, but after it's applied, there is no further app update, then if the issue remains, grab those shovels.
For each Roku device, provide the model number and the software version/build. Settings > System > About
On each device, get the HBO Max app version/build. Highlight the app and hit Options. It's at the top.
With that, we can compare to what we have and see if anything looks out of the ordinary. That could be an older version that fails to update, or something completely unexpected. Perhaps the data will lead to a solution.
DBDukes
Roku Community Streaming Expert
Note: I am not a Roku employee.
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