Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Level 7

HBOMax channel opens but closes after a minute

Trying to add HBOMax. It will open but then closes after filling the Home Screen.

Model 3500X-Roku stick

Serial no. 2LD58X056251

Software: 9.4.0 build 4200-09

Issue I’d 51-085-174

Excellent signal strength

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Level 10

Re: HBOMax channel opens but closes after a minute

Sometimes a Channel just experiences some issues.  Usually corrects itself.  If it is a crashing app, only thing an end user can do is....

 *button  on remote (check for Updates or Remove Channel) followed by System Restart of your Roku device and Reinstall the Channel.

If doesn't resolve issue, then contact the Channel developer.

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