Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
Audio is randomly cutting out ONLY on HBOMAX. Currently watching the PBS app without issue. I've had this issue before but it's cutting out longer now. Audio is dropping as long as ten seconds. It's unwatchable.
That doesn't help. First thing I did. Every other channel is fine. It's ONLY HBOMAX and this happened before. Right now I'm trying to watch a show and audio cuts out every other second. I could play music to the beat of the audio cutting.