Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Level 7

HBO now app not working on roku since 12-17 yet all other apps work just fine

 
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4 Replies
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Level 12

Re: HBO now app not working on roku since 12-17 yet all other apps work just fine

Try deleting the channel, rebooting the Roku, and adding the channel again.

Yeah, I got some Rokus.
https://youtu.be/d1CSEeqWl10
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Level 7

Re: HBO now app not working on roku since 12-17 yet all other apps work just fine

How do I delete the app when I hilight the app press the star button it only give me option to move Chanel not option to delete the Chanel 

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Level 7

Re: HBO now app not working on roku since 12-17 yet all other apps work just fine

Ok I deleted app went through 2 hours off Sighn in and out resets and all updates too nothing has worked the hbo now app is the only app I have this issue with I’ve spoken to hbo they blame roku I spoke to roku they blame hbo and zero resolution so annoying 

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Level 12

Re: HBO now app not working on roku since 12-17 yet all other apps work just fine

You deleted the app. Did you reboot the Roku before you added the app again?

Yeah, I got some Rokus.
https://youtu.be/d1CSEeqWl10
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