Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
I'm subbed to hbo max on my roku Express and it never worked well before but now it's not working at all. If I try to play anything other then a trailer the video will load for a minute then take me back to the previous screen. I tried restarting, and uninstalling and reinstalling the app (which I had to unsubscribe to hbo max in order to do because roku wouldn't give me the option if I'm subscribed) and its still doing the same thing. Super frustrating considering how expensive hbo max is. I'm not allowed to email roku about this apparently but I did contact hbo max. Has anyone else experienced this that might be able to help? Thank you