Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Level 7

HBO is not suddenly working on my Roku . ???

I have been trying to access HBO on my Roku account but Its not working ...

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Roku Employee
Roku Employee

Re: HBO is not suddenly working on my Roku . ???


Thanks for the post.

Can you please clarify the issue you are experiencing? What channel are you trying to access? Can you provide a screenshot of the issue you are seeing? 

Try removing the channel from the Roku home screen by navigating to the channel tile, pressing the * key on your remote and choosing 'Remove channel'. Then restart your device from Settings>System>System restart. Once your player starts up again, add the channel back once more.

Does this clear up the issue you are seeing? Please keep us posted.


Danny R.
Roku Forum Moderator
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