Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Level 7

HBO and Showtime channel issue in Canada?

I signed up for a free trial of HBO and Showtime, but I’m unable to get them to play. I’m in Canada if that makes a difference. I can bring up the the menu but when click play For a movie or tv show it just goes back to the play menu. What do you think the issue is?

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Level 18

Re: Channel issue

Definitely can be the Canada issue.

You should contact those Channels directly.

---A problem clearly stated is a problem half solved---.
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