Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Carolad
Level 7

HBO Max

I subscribed to HBO Now and watched programs on my TV with a Roku device.  Because I was already a subscriber when HBO went Max, I have been able to watch Max programs on my TV with my Roku device since  Max began.   Now that Roku has  added HBO Max, I  can't get *any* HBO programs at all. I tried fixing the problem first by restarting the Roku and when that didn't work, I removed HBO max and then reinstalled it. It STILL doesn't work. The app recognizes me, goes to the part where the programs should be and loads NOTHING. After a few seconds it reverts to a Roku home screen.

My roku model is 2710x Roku 1. The OS is 94.0. How can this be fixed?

0 Kudos