Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Level 7

HBO Max login won't work

I used to just have to stream HBO on my laptop but I just heard they finally have a Roku app. I downloaded it today and tried to connect my account. I sign in on my browser all the time so I know the login but whenever I try to connect my account to the app the login doesn't work and gives me an error code. CARE CODE: 205.2 [LU003]

I tried watching something on my brower again and it worked just fine. I just can't login to sync my account to the Roku app. It shouldn't be any different but it is for some reason. I even went and looked at my saved passwords on Google Chrome to double check the login and that saved information was exactly what I was using before to try and log in. 

Can anyone help me figure this out? My account is linked to my AT&T account, not just a straight HBO Max account. 

1 Reply
Level 18

Re: HBO Max login won't work

https://help.hbomax.com/ContactUs

---A problem clearly stated is a problem half solved---.