Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
Good catch, sherken12! If you know what you want to watch, obviously by finding it on another device or looking on their website, you can get a known show to play that way. I tested that and it works, with the caveat that the only controls you can access are pause/forward/backward and the 7 second replay. You can't access the closed caption on/off and you can't use the HBO Max menu at all to browse other shows, etc. obviously.
Thanks for that suggestion. At least if I want to finish watching something in my bedroom I can use that workaround. Much obliged.
I tested that and it works, with the caveat that the only controls you can access are pause/forward/backward and the 7 second replay. You can't access the closed caption on/off
I think Closed Caption option to turn ON/OFF is just not in the current version of HBO Max on Roku. I am not experiencing the issues described in this thread with HBO Max on my TCL Roku TV. I can navigate menus, search for items and play content without issue, but Closed Caption option is not available. HBO Max on a Fire TV 4K Stick has the Closed Caption available. I'm sure it will come with an inevitable update with all the issues people are having.
TCL Roku-TV 55P605 (4K/HDR/DV) | VIZIO SB36512‑F6 ATMOS Soundbar | FTV4K Max TCL Roku-TV 43S425 (4K HDR) | FTV4K Max TCL Roku-TV 32S301 (720p) | FTV4K Max YABER Y31 1080p LED Projector | ONN 5.1.2 Dolby ATMOS Soundbar | FTV4K Max
This worked for me. Clear Cache on ROKU. Make sure Home is selected from the main menu. From the remote control, press the following buttons consecutively: Press Home 5 times. Press Up. Press Rewind 2 times. Press Fast Forward 2 times.... Wait. It will take about 15 to 30 seconds to clear cache and restart. Be patient. It's worked for me on my stick. I find I have to clear cache more often when using HBO max