Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Level 7

HBO Max free trial

I signed up for HBO max free trial but when I try to sign in from my roku it will not lete access. Says the email and password aren't valid.

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1 Reply
Roku Employee
Roku Employee

Re: My two months subscription trail to Crave is not working


Thanks for the post.

How did you sign up for the HBO Max free trial? Did you sign up through Roku Pay or did you sign up through the channel provider directly?

With more information we will be able to assist you further.


Danny R.
Roku Forum Moderator
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