Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
Re: HBO Max black screen after returning from pause
I SOLVED THE PROBLEM!!!
I've been having the same problem as everyone else on this chain, but I solved it. I bought a Five TV and a Chromecast and threw my two Rokus in the garbage. Everything is working as it's supposed to. HBO Max does not go to black ever. Problem solved!
Added bonus: from what I can tell from the internet boards, customer service for both other products are actually responsive and helpful and solve customer's problems for them.