Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
I subscribed to HBO today and it works fine on other devices( through Apple TV and on my computer) but not on my Roku TCL tv? I can get into HBO max but it doesn't show ALL the HBO shows ( Raised by wolves for example)-- is there some kind of disconnect? and when I go to the settings it tells me to login to HBONOW but my HBO username and password do not work on HBONOW???????
Ok, HBO and HBO Max are two different things. I think it's free to add HBO Max if you already have HBO (at least through AT&T). In other words a person can sign up for HBO Max if they don't have HBO on cable or Directv. So you would have to make sure you are signed up to HBO Max, either free through AT&T or pay separately. Then you should be able to add HBO Max on your Roku. HBO Max is supposed to have all the HBO content, plus extras, so you should be able to just use that. Call your TV service provider if you are not sure what you are eligible for.