Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
Will the Roku Ultra play the Atmos soundtrack on HBOMax movies with Atmos, as of Dec 1, Roku was not included in the devices that will play Atmos. As of Dec 17, 2020 Roku supports the HBOMax app, does it also support Atmos?
Today is first official day for HBO Max on Roku (12/17/20). I have a Roku premiere. I never had HBO on it. So I go to add HBO Max, but notice that the regular HBO icon is already there (I had never signed up for it on Roku). I then added HBO Max, but Home screen still showed only HBO. I then removed HBO from Roku and added HBO Max again, but still only saw HBO. Solution is not to panic and to wait and reload Home screen. I got out to main Roku page a few times and magically HBO Max appeared and HBO was gone, but it took about 20 minutes. The main page looks different in them. I thought maybe they were leaving it like that (made no sense) or it was a day-one glitch. If you are not sure which one it is, search 'Doom Patrol'. It gets a result in HBO Max, but not in regular HBO. I guess if refreshing and waiting 10-20 minutes doesn't work, you could try rebooting the Roku device, etc. Good luck. Thanks
So, on my Roku screen I have HBO installed already and I'm subscribed to it. I went into it and nothing has changed. I see that there is an HBO Max channel that I can add. But I'm hesitant to do this so as to not confuse anything, if in fact my HBO channel will automatically turn into HBO Max later today. (I don't know if I'd be able to sign into HBO Max with my current credentials.)
Is this the right course of action (or inaction), to simply wait?
Note: None of the solutions I see in this thread have worked for me.