Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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kpoint23
Level 7

HBO Max Spanish audio issues

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In the last week, shows and movies on HBO Max are playing in Spanish audio.  The trailers to the shows play in English audio. i would like to watch them in English . Some documentaries and cartoons play in English audio. So far Ive deleted the channel and restarted my box. I added the channel again, and I'm still having the same issue. I have a Roku 2 and the software is all up to date.

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RokuDanny-R
Roku Employee
Roku Employee

Re: HBO Max Spanish audio issues

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@kpoint23 

Thanks for the post.

For more information about that channel's content and functionality, you'll want to contact HBO Max  support directly to inquire further. Many channels on Roku are developed and maintained by the channel provider themselves. 

You can reach HBO Max support here: https://www.hbo.com/about/contact-us

Thanks,
Danny

Danny R.
Roku Forum Moderator

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RokuDanny-R
Roku Employee
Roku Employee

Re: HBO Max Spanish audio issues

Jump to solution

@kpoint23 

Thanks for the post.

For more information about that channel's content and functionality, you'll want to contact HBO Max  support directly to inquire further. Many channels on Roku are developed and maintained by the channel provider themselves. 

You can reach HBO Max support here: https://www.hbo.com/about/contact-us

Thanks,
Danny

Danny R.
Roku Forum Moderator
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