Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Level 7

Re: HBO Max App is available everywhere else today, why not on Roku?

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HBO NOW is not HBO Go or HBO Max. Y’all are eliminating HBO Go and suggesting I should pay HBO a third time just so I can access content through the Roku app. I just added 3 roku tvs to are already three TVs. I want my money back on all these TVs if I can’t access hbo max and y’all eliminate hbo go. 

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Level 21

Re: HBO Max App is available everywhere else today, why not on Roku?

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@Bm2 wrote:

HBO NOW is not HBO Go or HBO Max. Y’all are eliminating HBO Go and suggesting I should pay HBO a third time just so I can access content through the Roku app. I just added 3 roku tvs to are already three TVs. I want my money back on all these TVs if I can’t access hbo max and y’all eliminate hbo go. 


Roku isn't eliminating HBO Now or Go. That's HBO doing that. Roku has no control over a provider removing their channel. 

Dan
Roku Stick (3600), Ultra (4640), Ultra (4670), Premiere (3920), Insignia 720p Roku TV, Sharp 4K Roku TV, Nvidia Shield, Windows 10 Pro x64 running Serviio and Plex on a wired Gigabit network.
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Level 8

Re: HBO Max App is available everywhere else today, why not on Roku?

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@Passenger57 wrote:

I guess we can be thankful we are on a game console cycle.  Significant others may not be too happy though.


Yep. That's what I did. Everything is there and let's face it, a side benefit to using them is lightning fast response time. Menu speeds even in apps is only limited by the app itself and connection speed.

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Level 7

Re: Hbomax

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I think Roku has to share some of the complaints about this. I wish there was a better voice to my complaints about this stand-off. I lose access to HBO on my Roku on July 31. 

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Level 7

Re: HBO Max App is available everywhere else today, why not on Roku?

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You missed the point of the question ENTIRELY!!

When the question was asked why cant I find HBO MAX on the ROKU Platform, no one was asking how to get to HBO!!!. But something tells me you already knew that...but thanks for the attempt to insult everyone's intelligence in one post.  What EVERYONE is wanting to know is why we cannot access our add the HBO MAX APP via Roku. It is simply an app like VUDU that allows us all to access all HBO Channels. To not allow it via ROKU is a petty albeit strategic act that diminishes ROKU. But I think you knew that too...

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Level 21

Re: HBO Max App is available everywhere else today, why not on Roku?

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@Rbrister33 wrote:

You missed the point of the question ENTIRELY!!

When the question was asked why cant I find HBO MAX on the ROKU Platform, no one was asking how to get to HBO!!!. But something tells me you already knew that...but thanks for the attempt to insult everyone's intelligence in one post.  What EVERYONE is wanting to know is why we cannot access our add the HBO MAX APP via Roku. It is simply an app like VUDU that allows us all to access all HBO Channels. To not allow it via ROKU is a petty albeit strategic act that diminishes ROKU. But I think you knew that too...


I realize this is an extensive post, but this has been answered multiple times. HBO/AT&T is in a dispute with both Roku and Amazon about financial arrangements with the HBO Now app. Both sides are apparently playing hard ball, and the customers have been the losers. But there has to be an agreement before the app can be loaded into the Roku store. AT&T says it's ready to go, so once both sides grow up and be adults, it should be available very quickly. But until they do, the two biggest platforms in streaming Internet media will not have HBO Max.

Dan
Roku Stick (3600), Ultra (4640), Ultra (4670), Premiere (3920), Insignia 720p Roku TV, Sharp 4K Roku TV, Nvidia Shield, Windows 10 Pro x64 running Serviio and Plex on a wired Gigabit network.
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Anonymous
Not applicable

Re: HBO Max App is available everywhere else today, why not on Roku?

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Nothing new since the end of May? Why not? I have Spectrum and can watch HBO through Spectrum's own app when I'm not at home, but I can't binge a whole series. Binging requires streaming, essentially HBO Max (although I doubt I'll ever use the "Max" component if I can ever figure out what that actually is.

So, Spectrum provides HBO Max on supported devices. Is it time I switched from Roku to AppleTV?

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Level 8

Re: HBO Max App is available everywhere else today, why not on Roku?

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I'm watching HBO Max on my televisions by connecting my Chromebook via HDMI cable with a USBC adapter.  It works. It would just be so nice if someone would develop a a streaming device so that I wouldn't have to go through the hassle. 😜

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Level 8

Re: HBO Max App is available everywhere else today, why not on Roku?

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Nothing new since the end of May why not? I can watch HBO on cable (Spectrum) or Spectrum's on app, so what's the point of watching it through the Spectrum channel on Roku? Am I correct that without subscribing to HBO Now or buying an AppleTV I can't binge (Stream) HBO series?

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Re: HBO Max App is available everywhere else today, why not on Roku?

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Any update on timeline when HBO Max will be available on Roku?

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