Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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luis111503
Level 7

HBO Max, 9.4 Software, 3500x Stick NOT WORKING

I have a Roku Stick, 3500X, running 9.4 software.
I am trying to use HBO Max and it continually freezes and returns me to the home screen.
I am paying 14.99 a month for this service. If it is not going to work with Roku, then I will go and use another streaming device. This is very frustrating as I have not had any issues with my Roku up until trying to use this service.
Please help.

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