Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Level 7

HBO MAX & ROKU LOGIN ISSUES

I have HBO MAX with AT&T, so far I can watch it on all devices but my 3 roku tv's. When installing the channel it asks for me to renew it and when it does it comes up under my wife's user even when I select myself to view. It will NOT ALLOW me to sign in under my internet provider. We have signed out of all other devices and same thing. Any suggestions?

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Level 9

Re: HBO MAX & ROKU LOGIN ISSUES

Write to both HBO and Roku and let them know what is happening.

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