Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Level 7

H4 Happiness app is not working on my roku

Every time I try to go on app it bounces me off. Please assist Smiley Happy

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5 Replies
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Roku Employee
Roku Employee

Re: H4 Happiness app is not working on my roku

@Reilly1111 

Thanks for the note.

Try removing the channel from the Roku home screen by navigating to the channel tile, pressing the * key on your remote and choosing 'Remove channel'. Then restart your device from Settings>System>System restart. Once your player starts up again, add the channel back once more.

Does this clear up the issue you are seeing?

Thanks,
Danny

Danny R.
Roku Forum Moderator
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Level 7

Re: H4 Happiness app is not working on my roku

I'm having the same problem as the other subscriber

Love this app but it won't connect. I tried to remove, reinstall, reboot system, but it still won't connect.

Please help

Thanks

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Level 7

Re: H4 Happiness app is not working on my roku

Did all above did not work

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Level 7

Re: H4 Happiness app is not working on my roku

Correct. Did not work

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Roku Employee
Roku Employee

Re: H4 Happiness app is not working on my roku

@MD-6 @Reilly1111 

Thanks for the information.

If the issue remains unresolved, I'd recommend reaching out to H4 Happiness support directly to report the issue and request additional support. Many channels on the Roku platform are developed and maintained by the channel provider directly, and they'll be able to best assist. If other channels are working correctly, and you only experience this issue on theH4 Happiness channel (app), that is likely an indication that the issue lies within that particular channel. In these cases, the channel provider will need to investigate the issue in order to help resolve it.  

Thanks,
Danny

Danny R.
Roku Forum Moderator
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