Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
Green light on remote not working after trying many tips/tricks
My green light will not turn on. I have replaced batteries, disconnected Roku, nothing is blocking the access point, etc. Not sure what else to do. I saw something where this might be a power supply problem?
Thanks for reaching out regarding the issue you are experiencing.
Does your remote have a pairing button when you remove its battery cover?
Let's try to reset the remote. Reset the remote by pressing the home button, arrow down button, and pairing button altogether for 6 seconds then release. After doing the reset, remove the batteries from the remote. While the batteries are out, press and hold the OK button for 5 seconds to drain the remaining power from the remote. Then reboot your Roku unit. Reinsert the batteries back and press and hold the black/pairing button for 5 seconds. Check if you got the light on the remote and observe if the remote will pair back. Check if the issue's resolved.