Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Level 7

Globoplay channel not available on a Roku 2 device located in Brazil

I have a Roku2 device located in Brazil. Roku is selling a Roku TV here recently and announcing the Globosat Channel. I foud this channel on the channel store but it is not available for me to install or download. Why this channel isn´t available on my Roku2 but works on the RokuTV beeing sold

The Roku channel is not available also.

Thank you

0 Kudos
2 Replies
Highlighted
Level 19

Re: Globoplay channel not available on a Roku 2 device located in Brazil

What is the model number of your Roku 2 (there were several Roku 2s)?  It's possibly no longer receiving updates.

0 Kudos
Highlighted
Level 7

Re: Globoplay channel not available on a Roku 2 device located in Brazil

thanks for the reply, the model #s Roku 2 (4210 series)  

0 Kudos