Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Jetprop8
Level 8

Global TV Is Awful -Non-Responsive and Commercial Ads

Serious issues with Global TV channel on Roku on my TV, first issue is the rewind or forward doesn't work. It spins around and does nothing. Then it goes back to Roku main menu and I have to start over again looking for the program I was watching. 2. It freezes in the middle of a program, again have to start over again. 3. Too many commercial interruptions, way too many. So many issues with it, yet on my desktop it works a little better. It's not worth watching on Roku. Global sucks.

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RokuDanny-R
Roku Employee
Roku Employee

Re: Global TV Is Awful -Non-Responsive and Commercial Ads

@Jetprop8 

Thanks for the post.

Try removing the channel from the Roku home screen by navigating to the channel tile, pressing the * key on your remote and choosing 'Remove channel'. Then restart your device from Settings>System>System restart. Once your player starts up again, add the channel back once more. Does this clear up the issue you are seeing?

If the issue is still not resolved, you'll want to contact Global TV support directly to inquire further. Many channels on Roku are developed and maintained by the channel provider themselves. 

Thanks,
Danny

Danny R.
Roku Forum Moderator
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