Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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jonuekert
Level 7

Getting kicked off Apps to home screen

I have Tried Netfllix, Amazon Prime and my local Cable Spectrum and they continue to play for about 5 minutes and kick me back to the home page.  I have the basic ROKU purchased about 2 months ago. 

I have rebooted and changed all options that were offered but no success.

3 Replies
noahf
Level 7

Re: Getting kicked off Apps to home screen

Same problem here - seeing it with Hulu 100% of the time, and most of the time with Amazon, though in our case they crash back to the home screen in just a couple seconds.

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makaiguy
Level 20

Re: Getting kicked off Apps to home screen

If you are powering your Roku by plugging into the USB port on the TV, try powering from house power via the USB power adapter that came with the Roku.  Many USB ports only supply 0.5 amp or less which is not enough to power a Roku reliably.

If you don't have the Roku adapter handy, any other you have from another device should work as long as the fine print on it says it outputs at least 1 amp.

  • Roku Streaming Stick +, 3810X, Ser YH0059427035, wifi - Samsung UN55ES6100
  • Roku Streaming Stick, 3600X, Ser 5S56D8240827, wifi - JVC EM37T
  • TCL Roku TV 43S425/C107X, Ser X000001R60KV, wifi
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JJanks
Level 7

Re: Getting kicked off Apps to home screen

Same happening here this morning.   Did you just have to wait it our or did you do anything?  I'm tired of it resetting itself and I have to set up the wifi connection and passwords over and over again.  I'm old, I can't remember all these passwords and forget where I write them down.  LOL  Sigh

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