Channels & viewing

[metalmessiah]

Haven't been able to get ESPN+ on my Roku since last June, at least now it recognizes the app, thing is it gives me no option to reenter my login. Only to contact a non existent customer service. Any ideas on how to resolve this would be much appreciated.

[HDMIGuy]

Try uninstalling the app, restart your Roku device, and reinstall the app.  I use ESPN + on Roku and have never had an issue.  What Roku device?  I assume you are using the ESPN app to access ESPN +

[metalmessiah]

Tried that no change, never had an issue until the original roku stopped supporting the channel which forced me to upgrade to Express+. Don't have the Hulu/Disney bundle if that makes a difference.

[metalmessiah]

Just did a factory reset and no change. Can't understand why it is so difficult to stream ESPN+ on here, have no issues through my pc or phone.

[DBDukes]

@metalmessiah 

What is the Roku model number? Settings > System > About

Are you in the USA? Have your Roku devices always been in the USA?

How did you subscribe to ESPN+? Website? How?

[MattyMcMatt]

I'm getting this error too.
No solution seems to exist anywhere. And it's not my Roku, so the solution isn't to remove the app and re-install. I have 2 Roku's and they're both kicking on the same error.

Within Roku, it is showing that I have an active ESPN+ account.

Yet I can't view any ESPN+ Content.

[RokuLianna]

Hi @domzduzt

Welcome to the Roku Community!

Can you please provide us with more specific information about the issue you are experiencing? Are all the other streaming channels operating normally? How long has the issue existed and what troubleshooting done to resolve the issue?

With detailed information, we will be able to assist you better.


Warm Regards,
Lianna

[jcheske]

I'm getting this message too. Just signed up for ESPN+. Removed the app and re-added it, still get the error. I can watch on my mac. Roku model 3810X streaming stick.

[RokuKarla]

Hello @jcheske

Thanks for reaching out here in the Community!

Please be advised that channel logins or authentication are handled directly by the channel developer. We suggest reaching out to ESPN+ support to report the issue and for further help. They can resolve the error you are having with channel authentication.

Regards,
Karla

[Alleycat1533]

Roku sucks!! Never an issue with fire stick.