Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Elroysmom
Level 7

Get Healthy UTV not working AGAIN

Does anyone know why Get Healthy UTV is not working? All my favorites are gone and none of the programs play - just an error message. Is it the same problem on Roku's side as last August. Please fix this ASAP. 

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MaryFranco
Roku Employee
Roku Employee

Re: Get Healthy UTV not working AGAIN

Hi @Elroysmom,

Thanks for the posts.

Try removing any channel you observe this issue on from the Roku home screen. Then, restart your device. Once it loads up again, add the channel back once more and try playing content again. Does the same issue occur again? 
If you are still unable to resolve the issue, you'll want to contact Get Healthy U TV support directly to inquire further. Many channels on Roku are developed and maintained by the channel provider themselves. 
 

Thanks,

Mary

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