Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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NancyButler
Level 7

Game Show Network

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When you add Game Show Network do you have to be subscribed through your cable service in order to watch?

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2 Solutions

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RokuDanny-R
Roku Employee
Roku Employee

Re: Game Show Network

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@NancyButler @TerriG 

Thanks for the inquiry.

For more information about that channel's authentication and functionality, you'll want to contact Game Show Network support directly to inquire further. Many channels on Roku are developed and maintained by the channel provider themselves. 

Thanks,
Danny

Danny R.
Roku Forum Moderator

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RokuDanny-R
Roku Employee
Roku Employee

Re: Game Show Network

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@Jjanel

Thanks for the post.

For more information about that channel's authentication and functionality, you'll want to contact Game Show Network support directly to inquire further. Many channels on Roku are developed and maintained by the channel provider themselves. 
 

Thanks,
Danny

Danny R.
Roku Forum Moderator

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7 Replies
TerriG
Level 7

GSN app won't play

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I added the GSN app, signed in through Xfinity but every time I try to play a show the app closes and goes back to my home screen. I have uninstalled, checked for system updates, did a system restart and reinstalled, it still won't play. 😒

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RokuDanny-R
Roku Employee
Roku Employee

Re: Game Show Network

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@NancyButler @TerriG 

Thanks for the inquiry.

For more information about that channel's authentication and functionality, you'll want to contact Game Show Network support directly to inquire further. Many channels on Roku are developed and maintained by the channel provider themselves. 

Thanks,
Danny

Danny R.
Roku Forum Moderator

View solution in original post

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SuePado
Level 7

Re: GSN app won't play

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I can't get Game Show Network to work on my Roku device either.  I have tried to find someone to contact but haven't had any luck.  Could you please let me know who at Game Show Network I should contact?  I have added the GSN channel on my Roku device and when I click "go to channel" it brings me right back to the main page with all the channels.  It's very frustrating.

Jjanel
Level 7

Re: GSN down for a week. Now no audio.

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Starting a week ago there was just a green screen. I checked directly on game shownetwork.com and got the same result even with a totally different network ISP.

A couple days ago there was just a repeating GSN logo. Same directly on their .com

Now the .com works, but on Roku there's no audio at all. Other channels get audio okay, and my device has no volume control. So Roku isn't delivering the GSN audio.

RokuDanny-R
Roku Employee
Roku Employee

Re: Game Show Network

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@Jjanel

Thanks for the post.

For more information about that channel's authentication and functionality, you'll want to contact Game Show Network support directly to inquire further. Many channels on Roku are developed and maintained by the channel provider themselves. 
 

Thanks,
Danny

Danny R.
Roku Forum Moderator

View solution in original post

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connie53
Level 7

Re: Game Show Network

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Is it possible to get the Game Show Network without a cable provider?

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RokuKariza-D
Roku Employee
Roku Employee

Re: Game Show Network

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Hi @connie53

I hope you're doing well.

Game Show Network on Roku requires a cable provider for full access. We would recommend reaching out to Game Show Network's support team to see if they have any options that may allow what you are looking for.

You can contact them here: https://www.gameshownetwork.com/contact

All the best,
Kariza

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