Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
I figured it out, I can't recall noticing this before when signing in but anyways. On the global activate site there is one that is for apple and Android sign in and then another page for Roku and firestick. Watch.global/activate is the one needed for roku, when I was signed into www.global/activate it would not give me proper subscription.
I am having issues activating global app.. I am entering the activation code using the correct roku site.. I select Shaw as provider and enter log in credentials and it just goes to a blank screen? Is this a Shaw or roku
UPDATE: was activating on my iPhone and was able to successfully activate if I went to the activation site through safari NOT google
That new activation website you mentioned does not work. I'm having the same issue. I have access to all the channels via the global tv app on my phone, but Roku says that I only get Global and GlobalNews
Do not use Google internet on your phone, use safari or any other internet your phone or tablet comes with to active your global channel on the roku. Definitely do not understand why the internet used to sign in would matter. But this is what worked for me. Hope this helps
Why canʼt I access the specialty channels I am subscribed to when I sign in with my Bell cable credentials?
Unfortunately Bell has made a decision that prevents subscribers from unlocking the additional content from HGTV, Food Network, W Network, Slice, National Geographic and Adult Swim vis the Global TV app. We encourage you to share your feedback with Bell directly. Note that you will be able to access the Global TV and History On Demand and Live-stream content with your Bell credentials.
Yes, only News and some pre-recorded shows will work with Global App on Roku. Why? Because it is based on your Cable subscription package. How can this be, if my Cable subscription includes these channels anyway? Because in my case, Bell. Bell is my Cable provider. And when you sign in with your Global App, Bell places restrictions on the content you can stream. Why? Because these channels are ordinarily paid Cable subscribed Channels. So if Bell feels you need to upgrade your Cable subscription with additional Cable boxes for additional TV's. It is to prevent people from accessing free Cable on TV's. The App should work fine on a tablet or Smart phone. But TV is Bell's territory. So you won't be able to use it on Roku. Of course you could use "Cast mode" to TV on you Tablet, and Cast the App. Or find a cheap Roku Cable provider app that can access these channels for a minimal monthly fee.