Channel Issues & Questions

[Meason]

I want to subscribe to the family plus plan, but when I go through the Roku, it lists the price as $69.99/ mo. rather than the listed price of $59.99/ mo. on Fobu.com

[boogernose]

That's a legit complaint.

Tell these guys and stay tuned.

@RokuTannerDand or @RokuDanny-R 

[DOUGGOLF43]

I NEED TO UNSUBSCRIBE FUBO BUT WHERE DO i GO

[Meason]

I ended up calling Fubo and they said yes, Roku charges a fee for billing thru them. I ended my free trial and then subscribed directly thru Fubo at the lower rate. 

[Meason]

If you subscribed thru Roku, you cancel thru your Roku account. If you subscribed thru Fubo, use that account or call, my customer service experience was great

[RokuDanny-R]

@DOUGGOLF43 

Thanks for the inquiry.

If you are subscribed to Fubo through Roku, you manage your subscription through your Roku account.

For more information visit our Support page here: How do I manage or cancel a Roku-billed subscription?

However, if you are subscribed to Fubo directly, you will need to contact them for further assistance.

You can reach FuboTV here: https://support.fubo.tv/hc/en-us

Thanks,
Danny