Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Level 7

Fubo family costs more through roku

I want to subscribe to the family plus plan, but when I go through the Roku, it lists the price as $69.99/ mo. rather than the listed price of $59.99/ mo. on Fobu.com

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5 Replies
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Level 16

Re: Fubo family costs more through roku

That's a legit complaint.

Tell these guys and stay tuned.

@RokuTannerDand or @RokuDanny-R 

Roku Ultra ---Ethernet rules---

From now on if people dont upvote me and do as I say I will consider holding my breath and selling my Roku's.
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Level 7

Re: Fubo family costs more through roku

I NEED TO UNSUBSCRIBE FUBO BUT WHERE DO i GO

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Level 7

Re: Fubo family costs more through roku

I ended up calling Fubo and they said yes, Roku charges a fee for billing thru them. I ended my free trial and then subscribed directly thru Fubo at the lower rate. 

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Level 7

Re: Fubo family costs more through roku

If you subscribed thru Roku, you cancel thru your Roku account. If you subscribed thru Fubo, use that account or call, my customer service experience was great

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Roku Employee
Roku Employee

Re: Fubo family costs more through roku

@DOUGGOLF43 

Thanks for the inquiry.

If you are subscribed to Fubo through Roku, you manage your subscription through your Roku account.

For more information visit our Support page here: How do I manage or cancel a Roku-billed subscription?

However, if you are subscribed to Fubo directly, you will need to contact them for further assistance.

You can reach FuboTV here: https://support.fubo.tv/hc/en-us


Thanks,
Danny

Danny R.
Roku Forum Moderator
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